1.客戶自行開車前來犬舍接寶貝。
2.外縣市客戶可讓寶貝搭乘九人座小巴士 ( 空軍一號 )。
3.宜蘭、花蓮、台東地區的客戶，我們可以辦理讓寶貝搭乘火車抵達你所在地的火車站。
4.由我們開車親自送達您的縣市府上。
5.由我們工作人員搭乘高鐵至您的所在地高鐵站。
6.離島地區的客戶，我們可以為寶貝辦理國內航空運輸的服務。
7.國際海外的客戶，我們可以為寶貝辦理國際航空運輸的服務，及您所在地國家所需的各項檢疫文件及出口清關的流程。
※自第2項~第7項，延伸出的運輸費用，必須由客戶自行而外支付，相關運輸流程及費用可聯絡我們了解。
國外不適用 Not applicable abroad
以下是我們提供非收取現金的支付方式。只要是國內客戶，我們的收款方式相當多元，讓您輕鬆購買無負擔。
1.銀行匯款
2.信用卡刷卡
3.線上信用卡分期
(我們信用卡分期是使用綠界金流平台，最高可分24期，詳細可與我們諮詢相關事項。)
4.中租0卡現金分期
(只要年滿20歲，有正常工作收入，銀行無不良信用皆可辦理，最高可分24期，詳細可與我們諮詢相關事項。)
客戶可透過電話或手機通訊軟體聯絡我們了解詳細，與我們確認您喜愛的幼犬，然後雙方確認結帳方式，在我們確認收款完成後，會與您確認客戶資料及可取愛犬的時間，和你要選擇的運送方式。
You can contact us via mobile message to confirm your favorite puppy with us, then confirm checkout and shipping methods, and learn more about it.
可以的，請加入我們手機通訊軟體訊息我們，除了傳送相片及影片，也歡迎與我們視訊通話鑑賞您喜歡的狗狗。
Yes, please join our mobile app to text us. In addition to sending photos and videos, you are welcome to video call us and watch your favorite dog instantly.
有的，對於海外國際的客戶，我們可以為您的愛犬辦理國際寵物航空運輸服務，以及您所在國家要求的檢疫文件和出口清關手續，詳情請聯繫我們。
Yes, for international and overseas customers, we can handle international pet air transportation services for your dog, as well as quarantine documents and export customs clearance procedures required by your country, please contact us for details.
我們提供給國際海外的客戶付款方式是使用線上刷卡。 客戶確認購買，雙方確定金額，我們會建立一個收款鏈結讓您線上付款。
對於國際海外的客戶，我們會先收取計算總額 50% 的訂金。 客戶必須在安排狗狗運輸之前把餘額付清。 餘款付清後，我們將開始安排狗狗的出口流程手續及運輸的航班日期。
The payment method we provide to foreign customers is online swipe card. Both parties determine the amount. After the customer confirms the purchase, we will generate an online payment link for you to pay.
For foreign customers, we will first charge a deposit of 50% of the calculated total. The customer must pay the balance before the dog can arrange transportation. After the balance is paid, we will start arranging the export procedures and procedures for the dog.
因全球新冠肺炎疫情關係，目前每年各國的寵物航空運輸費用，都會隨著入境法規及政策跟著變動，且每個國家寵物航空運輸費用也不同，歡迎訊息我們，告訴我們你來自哪個國家，我們將會為您說明詳細的入境流程及收費資訊。
Due to the global new crown pneumonia epidemic, the current pet air transportation costs in various countries will change every year with the entry regulations and policies, and the pet air transportation costs in various countries are also different. Feel free to contact us at any time, tell us which country you are from, and we will explain the detailed pet air freight process and cost information for you.
台灣航空公司以中華航空及長榮航空為例，開放運輸短鼻犬的季節只有每年的12月1日~隔年的3月31日止，過了這段時間就必須再等待同年的12月份才有再度開放運輸短鼻犬的服務。
Taiwan Airlines cites China Airlines and EVA Air as examples. Short-nosed dogs are available for transport in winter from December 1st to March 31st. After this period, the service will reopen in December of the same year.
⚠️以下說明內容是For香港客戶朋友的說明📄🇭🇰（其他國家不適用）
由於大部分香港客戶不太清楚狗狗入境香港的法規，所以在此詳細說明，若有不清楚的地方都歡迎聯絡我們，我們都會給予您最詳細的說明。
⚠️針對短鼻犬目前入境香港的條件有以下
1⃣台灣航空公司每年運輸短鼻犬的開放季節為冬季的12月1日起～至隔年的3月31日止，過了這段時間就必須在等待同年的12月，航空公司才會再會開放運輸短鼻犬的服務。
2⃣香港目前寵物入境規定，狗狗需滿5～6個月齡才可入境香港，香港海關會檢查狗狗的牙齒來判斷是否已經足5~6個月齡，獸醫官檢查通過才會放行，所以是比較嚴格的，但請買家放心，配合我們的時間來安排入境都不會有問題的。
⚠️以上兩個條件缺一不可，必須同時符合才可安排入境香港。
若已經確定想要我們愛微笑的法虎，請香港的客戶務必提前事先預定，別忘記了上面的說明，因入境香港的寶寶需要滿6個月，還要剛好在冬季才能航空運輸，所以務必提早預訂你鍾意有眼緣的寶寶。
因狗狗需要滿5～6個月才能入境香港，所以我們犬舍對香港客戶購買的寶寶，會免費的幫客戶飼養到2個月，疫苗針咭會打滿3針，也會把針咭卡寄給客戶，後續等待寶寶滿6個月的期間，會收取4個月的飼養費用，提前更早預訂的客戶，我們還是一樣只收取4個月的飼養費。
在等待航班的期間，寶寶是住在我們犬舍設立的寵物旅館，每天都會有保姆照顧寶寶的生活，也會在等待成長足5~6個月的期間，請我們保姆教導寶貝如何在便盆大小便，屆時過去香港的新家，你們也會比較方便的上手飼養，可以點此鏈結參觀一下我們寵物旅館的優良環境👉https://lovesmilepethotel.mystrikingly.com/
我們犬舍對國外客戶的收款方式是提供使用網上刷卡，雙方計算確認金額後，我們會建立一個收款鏈結來給您付款，網上刷卡銀行端會收取總金額的4%的手續費，這筆手續費是銀行端收取的，會由買家來支付。
總費用的計算方式如下👇
狗狗費用 + 飼養費用 + 運輸費用 = 付款金額
The following descriptions are for Hong Kong customers📄🇭🇰
(Description does not apply to other countries)
Since most Hong Kong customers are not aware of the regulations for dogs entering Hong Kong, they are explained in detail here. If there is any unclear place, please contact us, and we will give you the most detailed explanation.
⚠️The conditions for entering Hong Kong for short-nosed dogs are as follows:
1⃣The season for Taiwan Airlines to transport short-nosed dogs is from December 1st to March 31st of the following year in winter After this period, services for transporting short-nosed dogs will not reopen until December in the winter of the same year.
2⃣Hong Kong’s current pet entry regulations, dogs must be 5 to 6 months old before they can legally enter Hong Kong
⚠️The above two conditions are indispensable and must be met at the same time before entry into Hong Kong can be arranged.
If you are sure you want our French Bulldog, be sure to book in advance. Don’t forget the instructions above, as dogs need to be 6 months old to enter Hong Kong, and air transport is only open in winter. So be sure to book your favorite dog early
Because dogs need to wait 5-6 months to enter Hong Kong, our kennel will help customers to raise dogs for 2 months free of charge for dogs purchased by Hong Kong customers. Vaccinations are also given in full. Subsequent 4-month feeding fees will be charged during the waiting period for the dog to be 6 months old. For customers who book in advance, if feeding more than 2 months, we still only charge for 4 months feeding costs.
Your dog will stay at our pet hotel while waiting for your flight. Every day there will be a babysitter to take care of the dog’s life. During the waiting period of 5-6 months, we will ask the nanny to teach the dog how to use the potty toilet, after the new home in Hong Kong, the customer will start to raise it better, you can click this link to visit the excellent environment of our pet hotel 👉https://lovesmilepethotel.mystrikingly.com/
Our kennel’s payment method for foreign customers is to use online credit cards. After both parties calculate and confirm the amount, we will establish a payment link to collect the payment from you. Online credit card banking will charge 4% of the total amount. The handling fee, charged by the bank and paid by the buyer.
The total cost is calculated as follows👇
Dog fee + feeding fee + pet air transportation fee = payment amount
IATA 國際空運運輸協會規定
每年夏季禁運期間
北半球：04、05、06、07、08、09、10、11月
南半球：10、11、11、12、01、02、03、04月
東南亞地區共有11個國家全年禁運短鼻犬的國家有以下
越南、寮國、柬埔寨、泰國、緬甸、馬來西亞、新加坡、印度尼西亞、汶萊、菲律賓、東帝汶
( 等待疫情結束各國邊境恢復正常開放後，被列為短鼻犬全年禁運或夏季禁運的國家，可望從第三國合法入境 )
IATA International Air Transport Association Regulations
During the summer embargo
Northern Hemisphere: 04, 05, 06, 07, 08, 09, October, November
Southern Hemisphere: 10, 11, 11, 12, 01, 02, 03, 04
Eleven countries in Southeast Asia have a year-round embargo on short-nosed dogs. The following countries are:
Vietnam, Laos, Cambodia, Thailand, Myanmar, Malaysia, Singapore, Indonesia, Brunei, Philippines, Timor-Leste
(Waiting for the end of the epidemic to resume the normal opening of the borders of various countries, countries originally listed as year-round embargoes or summer embargoes, have the opportunity to legally enter from a third country)